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What are Certification Zone Study Guides?
How do Certification Zone Study Guides help me pass Cisco's exams?
What are Certification Zone Practice Exams?
How are the Practice Exam's at different from the actual tests?
What do Certification Zone Subscribers receive?
Are Multi-User Licenses available?
How secure is the on-line ordering process?
How do I subscribe to Certification Zone?

What are Certification Zone Study Guides?

The Study Guides published at this website focus on the topics you'll be tested on when attempting the exams you must pass to earn Cisco's CCNA�, CCNP™, and CCIE™ certifications. Certification Zone seeks out highly skilled, Cisco certified networking professionals to author each Study Guide.

Each Study Guide generally consists of three parts:

Tutorial - concise, reader friendly overviews that explain the featured topic's key technical concepts. In the Tutorial section of the Study Guide, the Author's objective is to advise readers what they must know about the topic to be able to solve the types of problems addressing it when taking the actual exams.

Sample Questions - the Author prepares at least 25 carefully constructed questions designed to assess the reader's knowledge of the featured topic. These questions are generally a bit more difficult than those you would encounter on the real-life exam. Don't worry though, the Study Guides include the correct answers and complete explanations for each question.

Lab Scenarios - Whenever the Study Guide topic is appropriate, the Author provides challenging lab scenarios that permit the reader to apply her/his knowledge of the featured topic to a real world networking application. These scenarios are especially valuable now that Cisco is including real-world router simulation questions even on their written exams.

How do Certification Zone Study Guides help me pass Cisco's exams?

Regardless if you're just beginning to prepare for a specific exam or you're about to attempt one for the first time, the Study Guides available at this website can help you be successful. That's because they are designed to provide three important benefits:

1) They help you clear away the technical clutter that surrounds many networking protocols and technologies so that you can focus your hard-to-find study time on the key technical concepts you must master to score well on the exams.

2) They help you quickly figure out what you do and don't know about a topic so you can put together a more efficient study plan.

3) In addition to helping you learn when a protocol or technology is appropriate to use, ZONE Study Guides also help you understand when they should not be used. Understanding both cases is critical to your success both on Cisco exams and on-the-job.

4) They lead you to key additional sources of advice and information for those topics you're having the most trouble understanding.

What are Certification Zone Practice Exams?

Certification Zone Practice Exams for the CCNA, CCNP and CCIE address the same technical topics as their real-life counterparts. They are computer based tests. You download each Practice Exam from Certification Zone's server, complete the test and submit your answers on-line. Within a few seconds of submission, exam-takers receive a scoring summary that informs them of their final score, identifies their incorrect answers, and provides them with the answers and explanations for those questions they answered incorrectly.

How are the Practice Exam's at different from the actual tests?

Certification Zone attempts to create Practice Exams that are a bit more difficult than Cisco's. Our goal is to test your knowledge of the technical topics that Cisco includes in their exam blueprints. Our Practice Exams force you to use your knowledge and real-life experience with routers to solve problems of a slightly higher technical level than those on the actual certification exams. We want you to feel confident that if you can correctly answer Certification Zone's questions you will be able to answer Cisco's.

We feel we can get away with making our questions a bit tougher because of the scoring analysis you receive when you submit your answers to a ZONE exam. In addition to providing an overall score, your analysis tells you how well you did on each question and provides complete, reader friendly explanations for each answer. By carefully reviewing the Certification Zone explanations to those questions you answered incorrectly, you'll be focusing your certification preparation efforts on those specific areas you need to study.

What do Certification Zone Subscribers receive?

As soon as your Certification Zone subscription begins, you gain access to all of the Study Guides available in Certification Zone's on-line Study Guide Library.
During the course of your subscription, you will receive access to all of the new Study Guides added to the site and maintain that access until you permit your subscription to expire.

ZONE Subscribers also get to take four Practice Exam-takes for every month of their ZONE subscription, at no additional cost. For example, when you sign up for a 12-month ZONE subscription you'll be able to take up to 48 ZONE Practice Exams of your choice at any time during your active subscription period. It would cost you over $300 to purchase this many exam-takes if you were not a ZONE subscriber.

Are Multi-User Licenses available?

Multi-User Licenses are available for Certification Zone Subscriptions. For more information please review Site License Fact Sheet and Order Form.

How can I be sure my credit card number and personal information is secure if I order a subscription or simulated exam, on-line?

The Certification Zone secure server utilizes SSL (Secure Socket Layer) encription which provides maximum data security when transmitting data on-line. This technology prevents anyone listening in from identifying and capturing your credit card number.

The ZONE guarantees that every credit card transaction made at Certification Zone will be completely safe. If unauthorized charges are made to your credit card as a result of your purchase at Certification Zone,you will pay nothing.

Federal legislation known as the Fair Credit Billing Act mandates that the Bank administering your Credit Card can not hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, the publisher of Certification Zone will cover the entire liability for you, up to the maximum amount of $50.00, if and only if the unauthorized use of your credit card resulted from purchases made at Certification Zone, using the secure server, without any knowledge or fault on the cardholders part.

If you suspect your credit card has been used by a third party without your authorization, you must notify your credit card provider in accordance with its reporting rules and procedures.

How do I subscribe to Certification Zone?

There are four convenient ways to order Certification Zone products:

1) On-Line 24-hours a day, 7 days a week, and you recieve immediate access.

Ordering online is quick, simple, and guaranteed safe. Subscribe now using our secure server.

2) By Phone Monday thru Friday, 8:30 AM to 4:30 PM Eastern Time.

Use our toll-free number, 1-877-CCIE-NOW (for US callers only) or dial 518-842-4111 to place your order. Customers ordering by phone will have access to the study areas within thirty minutes after making the call (under normal circumstances).

3) By Fax 24-hours a day, 7 days a week.

The fax number for Certification Zone is 518-842-1843. Please use this order form when ordering via fax. Customers ordering via fax will have access to the Zone within two business hours (8:30 AM to 4:30 PM, Mondays through Fridays, except US holidays) after their fax has been received (under normal circumstances).

5) By Regular Mail

Use this order form when mailing in your order. You will receive an e-mail message from the Zone confirming that your order has been received and the access has been activated. When mailing in your order, payment by check or money order is also acceptable. Your check must be in US dollars, drawn on a US bank, and made payable to:

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Genium Publishing Corporation
1171 Riverfront Center, Amsterdam, NY 12010
800-243-6486 � 518-842-4111 � Fax 518-842-1843
email: [email protected]

Copyright © 2003 Genium Publishing Corporation. All rights reserved. is an independent product, not sponsored by, endorsed by, or affiliated with Cisco Systems, Inc. Cisco ®, Cisco Systems®, CCNA™, CCNP™, CCDP™, CCDA™, CCIE™, CCSI™, and the Cisco Systems logo are trademarks or registered trademarks of Cisco Systems Inc. in the U.S. and certain other countries.