Certification Zone Study Guides by Jason Wydra:
Cisco IP Telephony I
Cisco IP Telephony II
IP Telephony Troubleshooting
Jason Wydra is a tier 3 technical support engineer at SBC Datacomm in
Arlington Heights, Illinois. Born and raised in Chicago, Jason began his
telecommunications career in 1993 when he joined the U.S. Air Force
where he was trained to troubleshoot and maintain critical Department of
Defense networks. In 1997 he left the Air Force and began working for
Ameritech where he provided technical support for a large-scale Frame
Relay network with over 900 customers. Since late 2002, he has
supported VoIP in a Cisco, Nortel, and Avaya environment, generally
dealing with AVVID contracts.
Jason has sucessfully completed both the CCIE R&S; written exam and
the CCIE Voice written exam. Having attempted the R&S; practical lab
twice, he intends to tackle the Voice practical lab later this year.
Jason has been a CCNP since 2000 and also possesses the Cisco IP
telephony specialist, design, and operations certifications.